Is Your Pet Ready for Premium Hotel Care?

Discover how well you understand premium pet hotel standards and whether your furry friend is getting the care they truly deserve. In just 4 quick questions, we'll evaluate your knowledge of staff certifications, facility standards, health protocols, and amenities that define luxury pet care in Canada. At the end, you'll receive personalized insights and a custom checklist to ensure you're choosing the right premium pet hotel for your next trip.

When evaluating a pet hotel's staff, what factor matters most to you?

They seem friendly and love animals—that's enough for me. They have some experience with pets, but I'm not sure about formal training. They mention having certifications like Fear Free or CPR training. I verify their certifications, ask about their staff-to-pet ratios, and understand their training background before booking.

How important is facility infrastructure and environment to your pet's stay?

A clean kennel is fine—my pet just needs a place to stay. I'd like climate control and decent space, but I'm not sure what to look for. I expect temperature control, individual suites, and good ventilation. I require hospital-grade sanitation, climate control (18-22°C), separate sleeping areas, soundproofing, and ideally webcam access to monitor my pet.

What health and safety protocols do you expect from a premium pet hotel?

As long as they accept my pet, I don't ask many questions about health protocols. I know vaccinations matter, but I'm not sure what else to check. I verify current vaccinations and ask about their cleaning standards. I confirm vaccination requirements, health screening, isolation protocols for sick animals, on-site or immediate vet access, and hospital-grade sanitation between stays.

How much do you prioritize personalized amenities and enrichment activities?

Amenities are nice extras, but basic boarding is sufficient. I'd like some enrichment, but I'm not sure what options are available. I look for individualized play sessions, grooming services, and dietary accommodations. I expect customized activity schedules, specialized dietary prep, grooming/spa services, behavioral support, enrichment activities, and regular updates—all tailored to my pet's personality and needs.