What's Your B2B Tech Adoption Readiness Level?

Discover how prepared your Australian business really is for successful technology adoption. In just 4 quick questions, we'll assess your current readiness across leadership commitment, team involvement, planning maturity, and change management. Get your personalised readiness score and unlock a custom action plan tailored to your organisation's specific adoption challenges.

How committed is your executive leadership to driving technology adoption initiatives?

Leadership hasn't clearly communicated support or allocated dedicated resources for tech initiatives. Leadership supports the idea but adoption isn't visibly championed or prioritised in day-to-day decisions. Leadership is actively involved and has allocated resources, though commitment could be more visible across the organisation. Executive sponsors are highly visible, resources are secured, and leadership actively removes adoption barriers.

At what stage are your teams involved in the technology selection and implementation process?

Teams learn about new technology after decisions are already made—no input from end users. We've started consulting some teams, but involvement is limited and happens late in the process. Cross-functional teams are involved early, evaluating options and identifying training needs, though feedback isn't always acted upon. Teams are engaged from day one, their insights shape decisions, and they feel genuine ownership of implementation success.

Do you have a structured plan for training, change management, and phased rollout of new technology?

No formal plan exists—we typically deploy everything at once and handle issues as they arise. We have basic training plans, but no formal change management strategy or phased approach. We have training and phased rollout plans in place, though change management communication could be stronger. Comprehensive training, change management, and phased rollout strategies are documented and actively executed.

How do you currently measure and track the success of your technology adoption initiatives?

We don't track metrics—we assume adoption is happening if the software is deployed. We track basic adoption rates, but lack comprehensive metrics around productivity, satisfaction, or ROI. We monitor adoption rates, productivity gains, and user satisfaction, though analysis could be more systematic. We have a robust measurement framework tracking adoption rates, productivity, satisfaction, cost-benefit, and integration effectiveness.