How Ready Is Your B2B Tech Implementation?

Discover your current level of preparedness for a successful B2B technology implementation. In just 4 questions, we'll assess your stakeholder engagement, planning rigour, vendor selection strategy, and post-launch support plans. Get your personalised readiness score and receive a custom action plan to avoid costly implementation failures.

How are you currently managing stakeholder buy-in and change management for your upcoming tech implementation?

We haven't really thought about change management yet—we're focused on getting the technology selected first. We've mentioned the change to leadership, but we don't have a formal change management strategy or communication plan in place. We have a basic change management plan with some communication touchpoints, but we're still refining how we'll address user concerns. We have a comprehensive change management strategy, internal champions identified, transparent communication planned, and we've mapped stakeholder concerns across departments.

How thoroughly have you completed your requirements gathering and business planning?

We're moving quickly—we have a general idea of what we need and we're ready to start implementation soon. We've done some initial interviews with key stakeholders, but we haven't formally documented workflows or defined success metrics yet. We've mapped current workflows, identified pain points, and we're in the process of documenting requirements, though some gaps remain. We've completed comprehensive discovery workshops, documented detailed process maps, defined clear success criteria, and we have sign-off from all key departments.

What's your approach to selecting your implementation partner or vendor?

We're prioritising cost—finding the most affordable option is our main selection criteria. We're looking at a few vendors based on price and basic capability, but we haven't deeply vetted their industry experience or track record. We're evaluating vendors on experience, local support, and track record, though we're still gathering references and detailed case studies. We've thoroughly vetted candidates on industry experience, Australian compliance knowledge, local support capabilities, implementation methodology, and we have verified references from similar-sized businesses.

What's your plan for data migration, training, and post-implementation support?

We haven't detailed these yet—we're assuming we'll figure them out once implementation starts. We know we need to migrate data and train users, but we don't have a comprehensive plan for data cleansing, testing, or post-launch support. We've outlined a data migration approach and planned basic training sessions, but we're still refining testing procedures and defining post-launch support duration. We have a detailed data migration strategy with cleansing, mapping, test migrations, validation, and rollback plans. We've planned comprehensive training, identified super-users, and committed to 90+ days of dedicated post-implementation support.