Is Your B2B Platform Choice Costing You Thousands?

Discover how prepared your business truly is for B2B platform selection. In just 4 quick questions, we'll assess your readiness across scalability, integration, security, and implementation strategy. Get a personalised evaluation and a step-by-step action plan to avoid costly mistakes that plague most Australian businesses.

How clearly have you documented your core business requirements and pain points for a new B2B platform?

We haven't really thought about it yet—we're just looking for something better than what we have now. We have a rough idea of what we need, but it's not formally documented or prioritised. We've documented our main requirements, though we're still refining some details. We have a detailed, prioritised list of business objectives and specific pain points we're solving.

How well do you understand your integration needs with existing systems?

We haven't mapped out which systems need to connect—that's something we'll figure out later. We know the main systems involved, but we haven't assessed compatibility or integration complexity. We've identified key systems and have a general sense of integration requirements. We've mapped all critical systems and assessed integration complexity with each potential platform.

What's your approach to calculating the true cost of a new B2B platform?

We're mainly focused on the monthly subscription fee—that's our main cost consideration. We're thinking about subscription plus implementation, but haven't detailed everything. We've factored in subscription, implementation, training, and integration costs. We've calculated total cost of ownership including all fees, training, customisation, and opportunity costs.

How prepared are you for team adoption and change management?

We haven't really considered this—we're assuming the team will just adapt once it's implemented. We know adoption is important, but we don't have a formal plan for training or support. We've planned for training and have a basic timeline for transition and team support. We have a comprehensive change management plan including training, support, and adoption metrics.